Privacy Policy

Effective Date: 11 March 2025

At RapidTestMedellin.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information: When you book a test or contact us, we may collect personal details such as your name, email address, phone number, and payment information. Health Information: In the course of providing our services, we may collect sensitive health information, such as details about your testing requirements and results. This information is treated with the highest level of confidentiality.Usage Data: We collect data on how our website is accessed and used, including your IP address, browser type, and usage statistics.

2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and manage your STD testing services to communicate with you about your test scheduling, results, and other inquiries to process payments for services rendered to improve our website and services based on usage data to comply with legal requirements, including healthcare privacy laws.

3. How We Protect Your Information

We take your privacy seriously and implement a variety of security measures to protect your personal information, including:

Encryption: Sensitive information, such as health and payment details, is transmitted securely via encrypted channels.Restricted Access: Access to personal and health information is limited to authorized personnel who require it to perform their duties. Data Storage: Personal data is stored in a secure database with strict access controls.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

With Service Providers: We may share your data with third-party vendors who assist in providing our services (e.g., processing payments, sending test results, etc.), but these vendors are obligated to protect your information and use it only for the intended purposes. As Required by Law: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.

5. Third-Party Websites

Our website may contain links to other websites. Please note that this Privacy Policy applies only to RapidTestMedellin.com and does not cover other websites. We are not responsible for the privacy practices of third-party websites.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, provide personalized content, and improve our services.

You can control the use of cookies through your browser settings. However, disabling cookies may limit some website functionality.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top of the policy will be updated. We encourage you to review this policy periodically for any updates.